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Terms

TERMS OF USE

at flexiblebit.com

By accessing and using this website, you unconditionally agree to the following terms of use (“Terms and Conditions”):

1. GENERAL

These Terms and Conditions govern the relationship between “Flexible Bit” Ltd, UIC 204040752, with registered office and registered address in the Republic of Bulgaria, p.k. 1505, Sofia, ul. “15, app. 13, represented by Mladen Todorov Dryankov, in his capacity as manager (hereafter referred to as the “The Company”)on the one hand, and, on the other hand, the users and visitors of the website: www.flexiblebit.com, owned by the Company.

2. DEFINITIONS

For the purposes of these Terms and Conditions:

“Website” means the www.flexiblebit.com website and its sub-domains;

“Visitor” means an individual who visits/uses the Website without having registered and created an account on the Website;

“User” means a natural person who is a user of the Website, has made the relevant registration and has created a User profile on the Website;

“Service” on the Website means:

  • Access to the information resources and data provided on the Website, promotional and informational announcements and newsletters;
  • Access to registration and creation of a user profile on the Website with the possibility of online purchase of the services and products offered by the Company;
  • Access to communication channels for contact with the Company.

“Product” means the products offered and sold by the Company through the Website.

“User Profile” means a distinct part of the Website containing information about the User provided by the User upon registration and stored on a server of the Company, with access to the User Profile by entering a username and password. The account enables the User to use, set up, activate or deactivate the use of various services of the Website, manage user content hosted by him on a server of the Company, update the data provided at registration, change his password access, subscribe or unsubscribe to receive newsletters, terminate his registration on the Website, etc.;

“Username” is a unique code of letters and/or numbers selected by the User by means of which the User is individualized when using the Services;

“Password” is a code of letters, numbers and characters chosen by the User, which together with the User’s name is used to access the User’s account;

“Content” means any text, images, graphics, video and audio, databases, services and other resources, other than User Content, provided by the Company for use by Users of the Website and constituting the property of the Company and/or its partners and suppliers.

“User Content” means any data, information, text, image, posts and comments that a User places on the Website with a view to making it available through the Website to all other Users. The User is solely responsible for the User Content.

“Order” means a request to purchase Product(s) made by a User through the order form on the Website.

“Personal Data” means any information relating to a natural person who can be identified, directly or indirectly through it (name, PIN, location data, email, telephone, etc.).

“ApplicableProvisions” means the applicable regulations and acts of the competent state authorities in Bulgaria and the European Union governing the subject matter of these General Terms and Conditions.

3. REGISTRATION PROCEDURE AND USER PROFILE CREATION

The User may purchase from the Website as a guest or as a registered

User. The registration procedure and creation of a User Profile is voluntary and free of charge. The user should fill in all the fields in the registration form marked as mandatory and read and agree to the Terms and Conditions. The registration procedure is executed after the acceptance of the General Terms and Conditions. After registration, the User can change the entered data at any time.

The User represents and warrants that the information provided to the Company during the registration process is true, correct and complete and shall be fully responsible for any incompleteness and/or inconsistency thereof.

In the event that the User provides outdated, incorrect, incomplete or inaccurate data, the Company shall not be liable for the inaccurate performance of the online purchase contract, and shall have the right to immediately and without notice suspend the maintenance of the User’s registration and access to the User’s account.

The Company does not check and is not responsible for the coincidence of the user name with the name of the User, whether it affects the rights of third parties and in particular the right to name or other personal rights, the right to a trade name (company), the right to a trademark or other intellectual property rights.

Each User is obliged to keep their username and password confidential and not to provide them to any unauthorized third party. The User is personally liable for all activities that occur in connection with his User Account and undertakes not to cause damage to another User, third parties or the Company. The User undertakes to inform the Company immediately of any unauthorized access or use of the User’s account.

By registering, the User gives his/her consent for the personal data he/she has entered at registration to be used and stored by the Company for the purposes of these Terms and Conditions.

4. USE OF THE WEBSITE

The website can be visited and viewed freely without registration.

The User is free to use the Website Content for lawful purposes, subject to the restrictions set out in these Terms and Conditions. The User may not use the Website in a manner that violates the Applicable Regulations and/or the rights of others.

If a User considers that a communication sent to him/her in any way by the Company infringes a copyright or other right, he/she may contact the Company using the contact details available on the Website so that the Company can make an informed decision.

The Company reserves the right to modify the modules, functions and services of the Website without prior notice to Users where this is not contrary to the Applicable Regulations.

The Company shall not be liable in the event of inability to perform its obligations under the Terms and Conditions in the event of force majeure, fortuitous events, problems on the global Internet network, state of emergency, quarantine or extraordinary epidemic measures, or other events beyond the Company’s control, including where the User is unable to access the Website due to a hardware problem with the User, a problem with Internet connectivity, etc.

The General Terms and Conditions are available at: www.flexiblebit.com. The user undertakes to inform himself periodically about changes in them. In the event of changes to the General Terms and Conditions, the Company shall notify Users and Visitors in an appropriate manner via a notice on the Website.

5. INTELLECTUAL PROPERTY PROTECTION

The Flexiblebit.com name, logo, corporate symbols and trademarks, and all Content on the Website, other than User Content, are the property of the Company and/or its affiliates and suppliers, and are protected under the Applicable Regulations.

The User or Visitor may access the Content for personal use in accordance with these Terms and Conditions and may not use, record, store, reproduce, modify, adapt or publicly distribute any intellectual property made available to the User or Visitor through use of the Services, unless (a) the information is insignificant in volume and is intended for private, non-commercial use, provided that the legitimate interests of the authors or other intellectual property right holders are not harmed or infringed.

The Company reserves the right to publish advertising banners of any kind, as well as links (links) from any part of the Website, in accordance with applicable Bulgarian law.

All trademarks referenced on the Website are the property of their respective owners.Nothing contained on the Website should be construed or interpreted as licensing or granting any right to use any copyright, patent or trademark owned by the Company or any third party.

The Website may include content provided by third parties. The information in these materials, as well as other User Content other than content provided by the Company, is the responsibility of the person posting these materials. The Company is not responsible for published materials and their content.

6. ORDER

Contract conclusion

An order for a product shall be deemed to have been placed upon completion of the relevant registration form containing details of the recipient, delivery location, product, quantity, price and method of payment. The order is considered submitted after clicking on the “Buy” button. This action shall be legally binding. By submitting the request, the User is deemed to expressly agree that he accepts the order confirmation email sent to him by the Company for the provision of information and confirmation of the concluded contract, within the meaning of the Consumer Protection Act.

Immediately after the order, the Company sends the User an email message confirming the order. The contract for the online purchase of a product shall be deemed to have been concluded only after confirmation of the specific order by the Company. By sending the confirmation, the parties are deemed to be bound by the terms and conditions described in these Terms and Conditions as well as the Consumer Protection Act.

Price

All prices of products on the Website are in Bulgarian leva.

Пpayment

In the product order request, the User specifies his chosen payment method. Payment is made through: 1) payment by debit/credit card, 2) payment by bank transfer, 3) payment via ePay, 4) payment via EasyPay, or 5) payment via Stripe.

1. Payment by card

You can pay with the following cards: MasterCard, MasterCard Electronic, Maestro, Visa, Visa Electron.

The data that the User provides when paying with a credit card remains protected, as the information is SSL-encrypted. The Company does not store data and information obtained when paying with credit and debit cards. The user has the option to use the save card functionality, as the card data that is saved is stored in the banking system and the Company does not have access to it at any point in the payment process. Payments by credit or debit card shall be made in accordance with the requirements for payment by such means.

By placing an order, the User confirms that the credit/debit card he/she is using is his/her own or that he/she has been expressly authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to verification and authorization checks by the card issuer. If the card issuer refuses to approve payment, the Company will not be liable for any delay or failure to deliver.

2. Payment by bank transfer

If you choose this payment type, you will additionally be provided with our bank account information.

3. Payment via ePay.bg

ePay.bg is a system for payment with bank cards and micro accounts via the Internet. The system enables every registered customer to purchase goods and services via the Internet by paying with a bank card and/or with his/her micro account at ePay.bg. Upon selecting this payment type, you will be redirected to the ePay page to make your payment.

4. Payment via EasyPay

The EasyPay system allows customers to pay offline at an EasyPay office or at a BORIKA ATM. It works by providing the user with a unique IDN that is used to identify the payment of the order.

5. Payment via Stripe

Stripe is an international system enabling money transfers via a website (an electronic alternative to traditional cheque and bank transfer payments). Stripe is an intermediary that facilitates e-commerce around the world without disclosing financial information in transactions. Upon selecting this payment type, you will be redirected to Stripe’s page to make your payment.

Delivery

Orders placed and confirmed are processed and delivered to the User electronically, to the email address provided by the User.

Refusal

The user has the right to cancel the online contract no later than 7 (seven) days before the date of the event – the subject of the order.

Cancellation of purchase is made by stating this wish by sending an email to info@flexiblebit.com. The email must contain the following details: user (if there is a registered User account), order number and date, email from which the order was placed, order value and account to which the funds will be refunded.

The Company shall refund the price of the Product to the bank account specified by the User in accordance with these Terms and Conditions.

 

7. “BISKWITCHES”

The website uses so-called cookies. Cookies are necessary in connection with the operation of the Website and to provide Users with the most relevant experience by remembering their preferences and repeat visits.

The Company’s Cookie Policy, containing full and up-to-date information on the cookies used by the Website, is available from the following link: https://flexiblebit.com/cookie-policy-bg/

8. TERMINATION OF USE OF THE WEBSITE

Users may not use the Website for any purpose that is unlawful and/or prohibited by these Terms. Unlawful and/or prohibited purposes include, without limitation: using defamatory, abusive, threatening, obscene or other objectionable materials, messages or postings; sending or posting on the Website materials that contain viruses, adware or other similar computer code that may damage the rights or interests of third parties or interfere with the operation of the Website; taking actions to gain illegal and/or unauthorized access to the Website’s database, computer systems or networks.

Without prejudice to any remedy that the Company may have against a User or Visitor, in such cases the Company may immediately and without notice suspend access to the Website of a User (including deleting a User Profile) who is found to be acting in contravention of the Applicable Provisions and/or these Terms and Conditions.

 

9. AMENDMENT OF THESE TERMS AND CONDITIONS

The Company may change these Terms and Conditions at any time. Changes to the General Terms and Conditions are published on the Website via a notice on the page. The latest version is always available on the flexiblebit.com Website.

The change shall take effect from the day it is published on the Website and shall have no further effect on orders confirmed by the Company prior to that time.

10. LINKS TO OTHER WEBSITES. RESPONSIBILITY

It is possible that links from the Website, placed as a clickable link, may point to third party websites and services. These links are provided solely for the convenience and information of Users and Visitors and should not be construed as a recommendation. The Company accepts no responsibility for the content of these sites.

Content is provided free of charge and should be used for informational purposes only. The use of information from the Website or from a site to which the Website links is entirely at the User’s risk and responsibility. Under no circumstances shall the Company be liable for any damages whatsoever, including, but not limited to, damages for loss of profits, loss of information, business interruption or other damages arising out of the use of or inability to use the Website.

11. ADDITIONAL PROVISIONS

The Company processes the personal data of Users and Visitors in accordance with its Privacy Policy, available at: https://flexiblebit.com/privacy-policy-2/

The images on the Website are illustrative.

The Company may transfer its rights and obligations under these General Terms and Conditions and under any contract for the online sale of products from the online store Flexiblebit.com, in which case no liability for the performance of the obligations assumed towards the User shall be released, and the transferee shall enter as a co-obligor of the Company. The transfer of rights and obligations is made by written notice to the User.

The Company shall publish on the Website its full identification and contact details of the User. By accepting these Terms and Conditions, the User gives his/her consent for the Company to use the following technical means to contact him/her: info@flexiblebit.com and/or +359 884 288828, including to receive notifications from the Company by telephone and/or electronically (via short message service (SMS), email communication or notification on the Website).

Date of last revision: 2 November 2022